- Fire - At the first indication of a fire or other threatening dangers, the customers and staff should be notified. if flames are visible, staff should investigate the situation to determine the location and extend of a fire. If the fire can obviously be contained and extinguished quickly and safely by the staff, they should proceed to do so. However, if there is any doubt about whether a fire can be controlled 911 or the local fire department should be called, immediate notification should be given to patrons and staff to clear the building.
- Bomb Threats - If the staff suspects a bomb threat by telephone, he/or she should keep the caller on the line as long as possible. Ask the caller to repeat the message and write down every word spoken by the person. If the caller does not indicate the location of the bomb or time of detonation, ask for this information. Pay particular attention to background noises... motors running, music, or any other sounds which may indicate a possible location from which the call is originating. Listen closely to the voice (male/female), voice quality (calm/excited), accents and speech impediments. Immediately after the caller hangs up, notify patrons and staff to clear the building. Call the authorities from a nearby location if time does not permit to call from the library.
- Snow Storms - The library will follow the recommendations and actions of the city and schools between 7:00 AM and 5:00 PM Monday through Friday. Closing during other days and hours will be at the discretion of the staff. Due to blizzard conditions, we are to follow Woodbury County's policy. The bookmobile will not make scheduled runs if potentially threatening weather is in the forecast. The bookmobile schedule will be postponed or cancelled if schools are not in session due to inclement weather. The director and bookmobile coordinator will make the final decision regarding the bookmobile schedule regardless of existing conditions in other parts of the county. School officials and other individuals will be contacted when scheduling changes are made.
- Tornadoes - if a tornado is forecast or sirens are sounded, staff and patrons should be escorted to the safest place in the building.
- Health Emergencies - Common sense should prevail. Staff members should exercise caution when administering first aid of even a minor nature because of the safety of the injured individual and the potential liability of the staff member. Without specialized training, it is not advisable for staff to undertake more than keeping the sick or injured patron comfortable and protected from needless disturbance until medical help can be obtained. Since each case is unique, staff members should use their own judgment to do what is prudent and reasonable. The local rescue/ambulance squad or fire department volunteers should be called immediately in the event of any serious problem. Parents should be called in the event of an accident or injury to a child. No medication, including aspirin, should ever be given to the public.